Effective Date: July 15, 2026
Thank you for shopping with Wendicouture Collections LLC. We are committed to delivering your order as quickly and safely as possible.
Processing Time:
● Ready-made items: Orders are processed within 1–3 business days.
● Custom-made or personalized items: Production typically takes 7–21 business days, depending on the complexity of the design.
● Processing times may be extended during holidays, sales, or periods of high order volume.
Shipping:
● We ship throughout the United States and Canada.
● Shipping costs are calculated at checkout based on the destination and shipping method selected.
● Customers will receive a shipping confirmation email with tracking information once the order has been shipped.
Delivery Times:
Estimated delivery times begin after the order has been processed.
● United States: 2–7 business days
● Canada: 5–14 business days
Delivery times are estimates and are not guaranteed.
Incorrect Shipping Address:
Customers are responsible for providing an accurate shipping address. We are not responsible for delays or losses resulting from incorrect or incomplete addresses.
Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us within 3 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.
We reserve the right to update these policies at any time. Changes will become effective immediately upon posting on this website.